F61 believes that online gaming should be a source of fun and entertainment, not stress or hardship. We provide a range of tools, guides and support to ensure every member in Malaysia can play in a healthy and responsible way.
Guidelines and core principles of responsible gaming on the f61 platform.
Many people join f61 purely for fun — and that is the primary reason we exist. Online gaming, when done right, can be an enjoyable hobby, much like watching sports or playing video games. However, we recognise that a small number of users may find it difficult to control their gaming habits, and this is where f61 is here to help.
Responsible gaming is more than a slogan at f61 — it is a genuine commitment reflected in every aspect of our platform, from product design to the training of our customer support team. We invest seriously in self-control tools, user education and partnerships with support organisations to ensure our members always stay in control.
The simple principle we stand by is this: only spend what you can afford to lose. Never use savings, loans, or money earmarked for daily essentials just to play. If gaming starts to feel like an obligation rather than entertainment, that's a clear sign you need to take a break.
F61 fully supports responsible gaming initiatives. All self-control tools we provide are free, instant and easily accessible through your account settings page or via our live chat.
The f61 platform is exclusively for individuals aged 18 and above. Any attempt to register using false information or by individuals under the legal age will result in immediate account closure.
We provide six self-control tools that you can use at any time to manage your gaming habits more wisely.
Set a daily, weekly or monthly deposit limit directly from your account. Once the limit is reached, the f61 system will automatically block any additional deposits until the limit period resets. Limits can be lowered instantly, but increasing a limit requires a 48-hour waiting period as an added safety measure.
Set a time limit for your gaming sessions — whether 30 minutes, 1 hour, 2 hours or a custom duration of your choice. When the time is up, the system will notify you and log you out automatically. This helps you stay aware of how much time you spend on the platform.
Choose to take a break from the f61 platform for 24 hours, 3 days, 7 days or 30 days. During the break period, you will not be able to log in or make any transactions. This gives you space to rest, reflect and return with a clearer mind.
For those who need a longer break, f61 offers long-term self-exclusion options of 3 months, 6 months, 1 year or permanently. During this period, your account will be fully suspended and all marketing communications will be stopped.
Set a maximum loss amount you are comfortable with in a day, week or month. Once the loss limit is reached, the system will temporarily prevent you from continuing to play, giving you time to think before taking further action.
Choose to opt out of all promotional emails, bonus notifications and marketing offers that may encourage you to play more than you planned. You can manage this preference through your account settings page at any time without needing to contact support.
Gambling problems rarely appear suddenly — they develop gradually. Recognise these signs before it's too late.
For most members, online gaming remains a fun and relaxing activity. However, for some individuals, it can develop into a habit that becomes difficult to control. It is important to recognise the early warning signs so that action can be taken before the situation becomes more serious.
Spending money that should be used for bills, food, or daily necessities on gaming.
Frequently lying to family members or friends about gaming habits and the amount of money spent on gaming.
Feeling uncomfortable, anxious, or irritable when unable to play for even a short period.
Continuing to play in hopes of recovering losses — commonly known as "chasing losses".
Gaming begins to interfere with sleep, work performance, studies or relationships with loved ones.
Needing to wager increasingly larger amounts to achieve the same level of excitement.
Answer the following questions honestly to assess your relationship with gaming.
Have you ever felt the need to hide how much time or money you spend on gaming from the people closest to you?
Have you ever tried to stop or cut back on gaming but failed, even with serious intent?
Has gaming ever caused financial difficulties to the point where you had to borrow money or sell belongings?
Do you play to escape daily problems, stress, loneliness, or anxiety?
Have you ever felt guilty, ashamed, or regretful after a gaming session, yet continued the same habit anyway?
Have the people closest to you ever expressed concern about your gaming habits, directly or indirectly?
If you answered "Yes" to two or more of the questions above, we strongly encourage you to use f61's self-control tools or contact our support team for a confidential, no-obligation discussion.
F61 works closely with a range of support channels to ensure you always have access to the help you need.
Our support team is available 24 hours a day, 7 days a week. Reach us directly via in-platform live chat for immediate assistance with account controls or self-exclusion.
We encourage members who need deeper support to seek professional counselling from accredited mental health practitioners experienced in behavioural addiction.
Gambling problems don't just affect the individual — they impact the entire family. If you are a concerned family member, contact our team for guidance on the best ways to support your loved one.
F61 provides free access to articles, guides and reading materials related to responsible gaming. Knowledge is the best defence against unhealthy gaming habits.
Answers to the most frequently asked questions about responsible gaming at f61.
Can't find the answer you're looking for? Contact the f61 support team via live chat — we're ready to help, no strings attached.