F61 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and protect your information when you use the f61 online gaming platform.
This Privacy Policy applies to all services provided by f61 through the website f61.plus and the f61 mobile app. By using our platform, you agree to the data protection practices described in this document.
At f61, your trust is our most valuable asset. We understand that your personal information is sensitive and we take this responsibility very seriously. This Privacy Policy is drawn up to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best standards in data protection.
F61 is a leading online gaming platform serving users in Malaysia. We offer a wide range of digital entertainment including Live Casino, Slots, and table games — all with security and transparency at the core of our operations. When you register, log in, or interact with our platform, we need to collect certain information to keep our services running smoothly and securely.
This document explains precisely what information we collect, why we need it, how it is used, and the security measures we take to ensure your data remains protected at all times. We encourage you to read this document in full and to contact the f61 support team should you have any questions or concerns.
F61 only collects data that is strictly necessary for platform operations and regulatory compliance. We do not collect excessive or irrelevant information. The types of data we collect are as follows:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Personal Identity | Full name, identity card number, date of birth | KYC Verification |
| Contact Information | Phone number, email address | Account Communications |
| Financial Data | Bank account number, eWallet details | Payment Processing |
| Technical Data | IP address, device type, web browser | Platform Security |
| Usage Data | Game records, transaction history, activity logs | Audit & Support |
| Cookies & Tracking | Session cookies, website analytics data | User Experience |
All data you provide during the registration process, identity verification (KYC), or when contacting customer support will be collected and stored securely. We never collect medical, religious, or other sensitive information unrelated to the operation of the gaming platform.
Every piece of data we collect has a clear and legitimate purpose. f61 never uses your personal data for undisclosed purposes without first obtaining your consent. Here is how we use the information collected:
F61 never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
Your data security is f61's number one priority. We continuously invest in the latest security infrastructure to ensure every piece of information you entrust to us remains fully protected. Key security measures we employ include:
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law. When data is no longer needed, it will be deleted or anonymised in accordance with secure procedures.
While we take all reasonable precautions, no method of digital transmission or storage can be guaranteed 100% secure. You also play a key role in keeping your account safe by not sharing your password with anyone.
F61 understands that your trust depends on the confidence that your data will not be shared indiscriminately. We only share your personal data in the following limited and controlled circumstances:
All third parties receiving your personal data from f61 are bound by strict confidentiality agreements and must comply with data protection standards equivalent to or higher than those practised by f61 itself. We do not share data with advertisers, marketing companies, or third-party social media platforms.
F61 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use several types of cookies for different purposes:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and security of the f61 platform. We recommend allowing all necessary cookies for the best experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you as a data subject have the following rights regarding your personal data held by f61:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data subject to applicable legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data in certain circumstances provided for by law.
To exercise any of the above rights, please contact the f61 support team via live chat or email at [email protected]. We will process your request within 30 working days from the date the request is received.
The f61 platform is exclusively for users aged 18 and above. We do not accept registrations from individuals under 18 years of age and we do not knowingly collect any personal data from children or minors.
All new account applicants are required to verify their age during the registration process. Our rigorous identity verification (KYC) process ensures that only adults are permitted to become active members of the f61 platform.
Should we discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate action to delete all such information and close the associated account without delay.
If you are a parent or guardian who becomes aware that your underage child has registered on this platform, please contact the f61 support team immediately so we can take the appropriate action.
F61 reserves the right to update or amend this Privacy Policy from time to time in line with changes in Malaysian law, industry best practices, or changes in how we handle personal data. Members will be notified of any material changes via:
Your continued use of the f61 platform after any amendments are published will be considered full acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to ensure you remain informed of the latest terms.
For any enquiries, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the f61 Data Protection Officer team is ready to assist:
Contact our team directly via live chat within the f61 platform. Average response time is under 2 minutes for all privacy enquiries.
Send your written enquiry to [email protected] with the subject line "Privacy Enquiry" and we will respond within 24 business hours.
Six core pillars that underpin f61's approach to protecting the data and privacy of every Malaysian member.
Every bit of data travelling between your device and f61's servers is protected with 256-bit SSL encryption — the same level of security used by Malaysia's leading banks to safeguard their customers' financial transactions.
F61 has never and will never sell, rent, or transfer your personal data to advertisers, marketers, or any commercial third party. Your data remains private and is used solely for purposes you have consented to.
As an f61 member, you have full control over your data. Access, correct, or request deletion of your information at any time through our support team, available 24 hours a day.
The f61 privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We stay current with the latest legislative developments to ensure our data management consistently meets local legal requirements.
F61 retains data only for as long as necessary for the stated legitimate purposes. Once data is no longer relevant, it is deleted using secure methods and cannot be recovered by any party.
In the event of any security incident involving your data, f61 is committed to notifying you in a timely manner and taking all necessary steps to protect your interests without delay.